Operating conditions
ACCEPTANCE OF ORDERS
- online from the server Motonet.biz
- fax on the number: +420 493 720 474 (or see in the appropriate language version*)
- telephone on the number: +420 493 722 248 (or see in the appropriate language version) *) *)
- e-mail: info@motonet.cz (or see in the appropriate language version)
*) It is necessary to write down an exact address of the receiver and a contact for a possible certifying (not for registred users at Motonet.biz)
The company Motopoint, s.r.o. reserves a right not to handle an order which cannot be certified.
*) *) Telephonic orders are processed after processing all previous electronic and fax orders
CERTIFYING THE ORDER
- - accepted order will be immediately confirmed by an e-mail and in case of need specified by an e-mail or phone
- - in case of not having all the goods on stock, an alternative term of delivery or cancelling the item will be agreed with a customer by a phone or an e-mail
SENDING
- goods is sent immediately after receiving or specifying an order by a post or shipping service
- online and fax orders are sent in order of receiving
- telephonic orders are processed after processing online and fax orders
- sending goods the same day as ordering them is guaranteed only if the order is accepted till 10 am
POSTAGE
PAYMENT
ALTERNATIVE DELIVERY
- in case of not having all the goods on stock, an alternative term of delivery or cancelling the item will be agreed with the customer
SALES RETURNS
- sales returns are followed by legal rules in valid version
